Video Player

Some answers are better shown than typed. This extension drops a YouTube player into the agent workspace so support teams can hand customers a quick walkthrough instead of a wall of text — and it can change which video is showing based on which button the customer clicked. Built for teams whose top tickets come with a "let me show you" answer — unboxing, installation, returns, account setup — it pairs a default video with up to five button-triggered slots, so the right clip surfaces at the right moment in the conversation.